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Privacy Policy

This Privacy Policy ("Policy") describes how Ahaari collects, uses, discloses, and safeguards personal information when you access or use our website and mobile application (collectively, the "Services"). By using the Services, you acknowledge that you have read and understood this Policy. If you do not agree, do not use the Services.

Last updated: May 23, 2026
Applies to: Ahaari website and app
Contact: support@ahaari.com

Information We Collect

We collect information to provide the Services and to meet legal and operational requirements. The categories of information may include the following:

  • Identifiers: name, phone number and account credentials.
  • Transaction data: order details, delivery address, and payment status.
  • Usage and device data: device type, app version, IP address, and diagnostics.
  • Location data: precise or approximate location when enabled for delivery.
  • Communications: support requests and other messages you send to us.

How We Use Information

We use personal information to provide, maintain, and improve the Services, including to:

  • Process orders, payments, and deliveries.
  • Provide customer support and resolve disputes.
  • Monitor, secure, and improve the Services.
  • Send service-related notices and updates.
  • Comply with legal obligations and enforce our terms.

Sharing and Disclosure

We disclose personal information only as necessary to operate the Services, including:

  • Service providers that perform services on our behalf (e.g., payment processing).
  • Restaurants and delivery partners for order fulfillment.
  • Legal or regulatory authorities where required by law.
  • Business transfers in connection with a merger, acquisition, or asset sale.

Cookies and Analytics

We use cookies and similar technologies to operate the Services, remember preferences, and measure usage. You may control cookies through your browser settings; however, disabling cookies may limit certain features.

Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. When retention is no longer required, data is deleted or anonymized.

Your Rights

Subject to applicable law, you may have the following rights:

  • Access and obtain a copy of your personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion, restriction, or objection to processing.
  • Withdraw consent where processing is based on consent.

Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure.

Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

Policy Updates

We may update this Policy from time to time. Changes will be posted on this page with the effective date. Continued use of the Services after changes become effective constitutes acceptance of the updated Policy.

Contact Us

If you have questions or requests related to this Policy, contact us at support@ahaari.com.